Random Access Memory (RAM) is considered as one of the most frequent sources for the computer malfunctions, when the problem is originated from the computer hardware. Microsoft developed a small handy utility to diagnose the possible problems related to this element of the computer configuration.
The Windows Memory Diagnostic tests the RAM on your computer for errors. The diagnostic includes a comprehensive set of memory tests. If you are experiencing problems while running Windows, you can use the diagnostic to determine whether the problems are caused by failing hardware, such as RAM or the memory system of your motherboard. Windows Memory Diagnostic is designed to be easy and fast. On most configurations, you can download the diagnostic, read the documentation, run the test and complete the first test pass in less than 30 minutes.
To run Windows Memory Diagnostic, you must first set up Windows Memory Diagnostic on a 3.5-inch floppy disk or CD-ROM. Reboot your computer with the disk or CD-ROM on which you installed the program. After the reboot, Windows Memory Diagnostic will load and its interface will appear. Then, the first test pass will begin, using the default standard test suite, and continue until complete, unless Windows Memory Diagnostic is either paused or exited. Once the first test pass is complete, Windows Memory Diagnostic will begin a second test pass using the same settings as before. Windows Memory Diagnostic will continue to run test passes until you exit.
Quick Start Information
- Windows Memory Diagnostic user interface is currently available only in English. However, you can still use the Windows Memory Diagnostic tool on computers configured to use languages other than English.
- To use Windows Memory Diagnostic, your computer must have either a 3.5-inch floppy drive or CD-ROM drive.
- Print this publication or this users’ guide from the program site, so that you have it available as a reference when running Windows Memory Diagnostic. While Windows Memory Diagnostic is running, you will be unable to access this file.
- Download the software into temporary directory on your Hard Drive.
- Go to the directory where you saved the Windows Memory Diagnostic executable file, mtinst.exe and double-click it to start Windows Memory Diagnostic Setup.
- Create Startup Disk to install Windows Memory Diagnostic on a floppy disk or Save CD Image to Disk if you want to create a CD-ROM that you can use to start your computer.
- Restart your computer with the disk on which you installed Windows Memory Diagnostic (either the floppy or CD-ROM drive). Note, that in the boot sequence, the drive with the Windows Memory Diagnostic disk must precede any other devices on which there is a bootable program, such as a hard disk on which Windows is installed. You can configure the boot sequence in the BIOS settings. On most computers, the default boot sequence includes the floppy drive. You also can choose the one-time boot sequence option, when rebooting your computer.
If you have a Floppy disk in your computer, it is recommended to use the appropriate Floppy disk installation option. If you do not have it and you want to create a CD-ROM that you can start your computer from, you must use additional software to create this CD-ROM from the ISO 9660 image, which is named Windiag.iso. To create this CD-ROM from the image, you can use the Cdburn.exe utility, which is provided as part of the Windows Server 2003 Resource Kit Tools. Instructions for downloading and installing these tools are available at the Microsoft Web site. Instructions for using Cdburn.exe are included in the download package. In addition, you must have a CD-ROM drive that can write to CD-ROMs. These drives are typically called CD-R or CD-RW drives. Your CD-ROM drive must also support CD-ROMs that you can boot from. Consult the documentation for your CD-ROM drive for more information.